Monday, 31 March 2008

Cisco VPN Client Error 2738 on Windows Vista

Error 2738 on Windows Vista:
If you receive an error "Internal Error 2738" when trying to install the Cisco VPN Client on Vista, try these directions to potentially resolve the issue:
  1. Run a command prompt in administrator mode (Start/All Programs/Accessories/ right click on Command Prompt, select Run As Administrator)
  2. type: cd %systemroot%\system32
  3. type: regsvr32 vbscript.dll

45 comments:

Jay said...

Worked, thanks.

Anonymous said...

Great, it works !
Thx

Anonymous said...

Woohoo! it worked. Thank you!

Anonymous said...

Perfekt ... hat funktioniert !!! Danke!

Joe said...
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Joe said...
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Gurjeet said...

Great tip...!!! The install worked like a charm after this command.

Note: I didn't have to 'Run As Administrator' since I was running with UAC already disabled.

Thanks.

atoultaro said...

Thanks a lot. You made my day.

Hvymetal86 said...

This worked for me on a client's computer. Thank you for the help!

Anonymous said...

Perfect! Thanks. Its so stupid that Cisco would not fix things like this.

Anonymous said...

I got the error when uninstalling. The fix works fine for that, too. Thanks!

Anonymous said...

Perfect! Thanks for the post and helping others.

Anonymous said...

it works! thanks!!

Sergey said...

I thought I would have to spend days&nights cleaning my pc - VPN client didnt want to uninstall. Thanx a lot!

Anonymous said...

Thanks! This worked fine! ... Too bad that I spent over 2 hours looking for the solution!

Chetan said...

cheers
This Worked, thanks a lot!!

Anonymous said...
This comment has been removed by a blog administrator.
Anonymous said...

Wow, it actually worked! No idea what the code actually does but at least I won't fail my uni course now.

Anonymous said...

Perfect. Thanks.

alex smith said...

vpn service is very useful, it allowes me to connect just about any web site, the connection speed is very fast.

Isaac said...

Thank you for sharing. I tried to install the client before about two months ago, and got a different error. Found out that the version I was installing was not supported on Vista. Finally, I have version 5.0.xxxx. When I saw the 2738 error, I was like. . . AAAAHHHHH! NOOOOOO! I google-ed it, and your post here was right at the top. Thanks for your help.

Anonymous said...

Thank you!

gabbitas said...

Thanks for tip! Worked like a charm.

Anonymous said...

Perfect! Thanks!!!

yurasuka said...

Awesome to see that this fix helped so many people!

Brian Anotado said...

It works!
Thanks!

Amira said...

Thankss

vpothuri said...

Lovely ... Long live... donors like u...
Worked like a charm...

I do not know much... but I switched off Antivirus to uninstall and then it worked for me... anyways... depends on what crappy anti virus we have on our systems....

Anonymous said...

Thank you very much!

Anonymous said...

YEEESS!!!! It worked!! Thank you :)

Harshit Kapoor said...

Thanks a ton!!

djordje said...

It works now like a charm...

Thank You very much

Rand said...

Thank you very much it worked!!!

molli said...

on windows 7 it didnt work, whats different ?

Anonymous said...

You're a good lad

joel garay said...

Hey ! man!! t Felicito!!! M Sirvio! bastanT!

Xeptor said...

thanks for Article, good job.

Ben said...

You rock! Thanks a lot :-)

shantan said...

super it works just gr8....thanks a lot man

Mary said...

I installed Microsoft Internet Connection Sharing (ICS) so that all of my systems can reach the Internet. Now my VPN client no longer works.What should I do now?


vpn

Mary said...

I installed Microsoft Internet Connection Sharing (ICS) so that all of my systems can reach the Internet. Now my VPN client no longer works.What should I do now?


vpn

yurasuka said...

Hi Mary

Unfortunately I don't have an answer for you.

I'd seriously suggest NOT using ICS. Rather use a router to do the internet connection.

Does it work when you reverse the changes you made to get ICS working?

arun said...

Thanks, it works for all.
However for me, this "internal error 2738" is not getting corrected with the steps provides. i am still gettng erros and unable to rectify.

my pc is having symantic antivirus running, also sykpe, VMwares etc.

Please he;p me.

arun said...

Hi,
I am still getting "internal error 2738" after applying the steps as you instructed.

Please help.
my pc is running with vista service pack 2 having symantic antivirus, VMware, skype etc running.

please suggest some ideas

Jim said...

works, thanks